Reply templates

WhatsApp reply templates for customer email enquiries.

Use these free templates to acknowledge Gmail enquiries on WhatsApp. Mail2WhatsApp can prepare similar replies and open WhatsApp with the text prefilled.

General enquiry template

Hello, thank you for contacting us. We received your enquiry and will reply with the next details shortly.

Booking enquiry template

Hello, thank you for your booking request. We received your preferred date and will confirm availability shortly.

Quotation request template

Thank you for requesting a quotation. We received your requirements and will contact you shortly with the next step.

Niche templates

Real estate

Hello, thank you for your property enquiry. We received your viewing request and will reply shortly with available times.

Bridal makeup

Hi, thank you for your bridal makeup enquiry. I received your wedding date request and will check availability shortly.

Instagram order

Hi, thank you for your message from Instagram. I received your product enquiry and will confirm availability shortly.

Support request

Hello, thank you for your support message. We received your issue and will follow up with the next step shortly.

Use these templates safely

Keep the first WhatsApp message as an acknowledgement, not a final answer.
Check that the customer gave a WhatsApp number and expected a WhatsApp reply.
Review the message before sending. Mail2WhatsApp currently uses a manual-send workflow.