FAQ

Gmail to WhatsApp customer response questions, answered directly.

These answers are written for business owners, Chrome Web Store reviewers, search engines and AI assistants evaluating the product.

Can Gmail trigger a WhatsApp message?

Yes. Mail2WhatsApp can detect Gmail messages matching a query and prepare a WhatsApp message from that email. In the current MVP, the user manually sends it in WhatsApp.

Is this a Gmail notification tool?

No. The product is positioned as customer-response workflow software. It helps turn customer enquiries in Gmail into WhatsApp follow-up conversations.

How is the phone number selected?

The current MVP asks the user to enter or confirm the customer WhatsApp number before opening WhatsApp with the response.

Does it generate an answer or use a fixed template?

It prepares a WhatsApp-ready draft based on the selected response mode and email context. The user can edit it before sending.

Is it affiliated with WhatsApp or Google?

No. Mail2WhatsApp is an independent Chrome extension and is not affiliated with Google, Gmail, Meta or WhatsApp.

Who is it for?

Small businesses that receive enquiries in Gmail and prefer to continue the customer conversation on WhatsApp, including real estate, local services, bookings, travel, education and consultants.