Trigger
subject:(support OR urgent OR problem OR issue)
Support email to WhatsApp
Acknowledge urgent support emails through WhatsApp.
For small teams, WhatsApp can be the fastest way to continue a customer support conversation that started in Gmail.
Support workflow
Action
Prepare a WhatsApp acknowledgement that confirms the issue was received.
Result
The customer can continue the support conversation in WhatsApp after the business reviews and sends the response.
Use carefully
Support messages can contain sensitive information. Review the prepared WhatsApp text before sending and remove private details that do not belong in a chat message.